CCES Counseling Guidelines

In order to make your first session as efficient and productive as possible, please read the following policies, type your name below, and check the box that you have read and understand the policies.

CONFIDENTIALITY

All information disclosed in the course of the counseling is fully confidential unless you have signed a Consent to Release Information form. Exceptions to this policy include the following cases:
1. The client is perceived to be a danger to himself/herself or to others.
2. The client is under the age of 18 and reports he/she has been a victim of physical or sexual abuse.
3. The client reports he/she has been involved in a criminal act which the counselor is required by law
to report to the authorities.

COUNSELING SESSIONS

Counseling sessions are 50 minutes in length beginning at your scheduled time and ending 50 minutes later. Since another session is usually scheduled following yours, please arrive a few minutes before the time of your appointment so that we may begin on time. The full session fee will be charged regardless of the time you arrive. If the session goes longer than scheduled, an additional fee will be charged for the overtime.

FEES AND PAYMENT

The fee for a 50-minute session is $85.00/$95.00, depending on which counselor you see. Weekends (Friday 6:00 p.m.–Monday 9:00 a.m. ), after normal business hours, and holidays the fee is $125 per session. FULL payment is expected when service is rendered unless other arrangements have been made in advance. Payment may be made with cash, most credit cards, or by check made payable to Christian Counseling and Educational Services (or CCES). There will be a finance charge of 2% added monthly to any unpaid balance over thirty days.

The fee for court testimony, or any meeting in which your counselor participates or consults on your behalf, is billed according to the hourly rate for counseling. If travel is involved, the client is billed at the regularsession rate from the time the counselor leaves the office until he/she returns, plus mileage for the distance traveled.

The fee for written letters, reports and evaluations is also the same as the hourly session rate. This must be paid before the document will be released. Fees for personality inventories, marriage profiles, and psychological tests vary according to the materials used and clients will be informed of that amount before such materials are administered.

MISSED APPOINTMENTS AND LATE CANCELLATIONS

When you schedule an appointment, that block of time is reserved for you. If you must change or cancel an appointment, 24 hours notice is required. Monday appointments need to be cancelled by 6:00 p.m. Saturday Without such notice, a $35 fee will be charged for the 1st missed appointment or late cancellation. The full session fee of $85.00 or $95.00 will be charged for missed appointments and late cancellations thereafter.

INSURANCE

YOU WILL NEED to contact your insurance representative directly to inquire about YOUR BEHAVIORAL HEALTH COVERAGE. YOU WILL BE RESPONSIBLE FOR ANY CO-PAY, CO-INSURANCE, DEDUCTIBLE, ANY PORTION ASSIGNED TO YOU BY YOUR INDIVIDUAL INSURANCE AGREEMENT, AND ANY UNPAID BALANCE DUE TO CHRISTIAN COUNSELING AND EDUCATIONAL SERVICES.

TELEPHONE CALLS

If there is an urgent need to talk with your counselor between your scheduled appointments, you may call the office at any time. If there is no one to take your call, please leave a voicemail message and your call will be returned as soon as possible. Calls exceeding 15 minutes are considered a phone consultation and the fee for such calls is pro-rated according to the regular session rate.

In a crisis, if you are unable to contact your therapist, please call Crisis Intervention: Hanover 632-4900; Adams County 334-9111; York 851-5320 or 1-800-673-2496, or your local hospital; indicate that you are a CCES client.